Amwell is medicine built for the way you live today. It’s a simple, affordable service that lets you see a physician whenever, however, wherever you want to online or by mobile app. All our doctors are local-- licensed in your state of residence and the service is as secure as an in-office visit. Your visit is scheduled for 10 minutes—the amount of time needed to handle most medical issues. Of course you can add more time should you need to. Once you’re connected, your doctor can review your history, answer your questions and at their discretion diagnose, treat and even prescribe medication. If you receive a prescription, we’ll send it straight to your pharmacy.

Special situations:

• I feel like I should probably see a doctor, but can’t really fit it into my over-booked schedule.
• I'm flying tomorrow and can't get out of work.
• It's difficult for me to get a doctor's appointment.
• I'm not sure if I should go to the ER or not.
• My doctor’s office is closed and I don’t want to go to an urgent care clinic or hospital.
• I just moved and don’t know any doctors in my area.
• I just need a second opinion.
• I’m between jobs and have no coverage.
• I have a question about a loved-one’s health and would like some advice.

Medical needs:

• Patients use online medical care to address a range of issues, from acute needs to more general questions about their health. Upper respiratory issues and infections are the most common issues; also common are complaints of abdominal pain, fever and diarrhea.

Common issues:

• Acute Bronchitis
• Cough
• Acute Sinusitis
• Acute Pharyngitis
• Acute Cystitis
• Urinary Tract Infection
• Abdominal Pain
• Diarrhea
• Fever
• Acute Conjunctivitis
• Painful Urination
• Influenza
• Respiratory Infection
• Headache
• Strep Throat
• Smoking Cessation

• Online Care Group is a primary care practice with a national network of US-based clinicians that provides online clinical services through Amwell.
• Doctors you can see are licensed to practice medicine in your state.

Online Care Group doctors staff Amwell 24/7 in states where they are licensed.

Yes, if medically appropriate, and allowed in your state. Prescription writing is at the doctor's discretion. A consultation is not a guarantee of prescription.

Yes, if medically appropriate. The doctor will decide based on what he or she learns during your consultation if a diagnosis is possible, or if you need further examination (e.g. tests, a physical exam, another specialty visit) just like an in-office visit.

Some insurance companies cover telehealth visits, and some offer their own telehealth service. If your insurance company doesn’t currently cover telehealth, you can still use the service. The cost of a visit is $49 for a 10-minute consultation.

More and more doctors offer telehealth everyday. If your doctor is not yet online, give us their information and we can send them information about joining the Online Care Group.

Yes, Amwell is designed to be a private, secure, HIPAA-compliant tool that allows you to safely and confidentially consult with a doctor online.